Managed IT Services that keep your business moving
Proactive, fully managed and co-managed IT support for organisations of all sizes across London and the South East, one accountable partner for your helpdesk, cloud, security and connectivity.
IT that’s looked after, so your team isn’t
From the helpdesk to the cloud, we run your technology pre-emptively: monitoring, securing and improving it every day. You get predictable costs, fewer disruptions and a partner who understands your business.
- SLAResponse targets agreed per client and measured, critical incidents prioritised
- 24/7Proactive monitoring of your infrastructure
- 100%UK-based, fully accountable support team
A UK helpdesk that resolves, not just responds
Friendly, senior engineers on the end of the phone, backed by proactive monitoring that fixes many issues before you notice them.
- Unlimited remote & on-site support
- 24/7 monitoring & alerting
- SLA-backed response targets
- Asset & lifecycle management
Extend your in-house team
Keep the control you want and hand us the rest, from out-of-hours cover to specialist projects and extra capacity at peak times.
- Flexible, choose-your-scope model
- Out-of-hours & holiday cover
- Project & migration delivery
- Access to specialist skills
Cloud that’s secure, managed and cost-aware
Migrate to Microsoft 365 and Azure with confidence, then let us manage licensing, security and backup so nothing slips through the cracks.
- Microsoft 365 & Azure
- Email & file migration
- Licence optimisation
- Cloud backup & recovery
Fast, resilient networks and voice
Business broadband, leased lines, secure Wi-Fi and VoIP telephony, designed, installed and managed as part of your IT service.
- Leased lines & broadband
- Managed firewalls & Wi-Fi
- VoIP & hosted telephony
- Resilience & failover
Joined-up IT, security and print
Because we also manage your security and print, your technology decisions are coordinated, not scattered across competing suppliers.
Security built in
ISO 27001 certified processes and layered protection on every device and account we manage.
Strategic guidance
Regular reviews and clear roadmaps so your IT spend tracks your business goals.
Pre-emptive by default
We catch and resolve issues early, fewer tickets, less downtime, more productivity.
Managed IT services, your questions answered
What is included in managed IT services?
Our managed IT services cover proactive monitoring, a UK-based service desk, patching and updates, security, cloud and Microsoft 365 management, backup, and strategic IT guidance, all under an agreed SLA for a predictable monthly cost.
What is the difference between managed and co-managed IT?
Fully managed IT means we act as your complete IT department. Co-managed IT means we work alongside your in-house team, taking on the areas you choose, such as out-of-hours cover, monitoring or specialist projects, so your people focus on higher-value work.
Do you support Microsoft 365 and cloud migrations?
Yes. We plan and deliver Microsoft 365 and cloud migrations, then manage licensing, security baselines, backup and day-to-day administration so your environment stays secure and cost-efficient.
How much do managed IT services cost?
Most clients pay a fixed monthly fee based on the number of users and devices and the level of cover required. We’ll scope this precisely after a free IT review, there are no surprise bills.
How quickly can you onboard a new client?
A typical onboarding takes two to four weeks, depending on the size and complexity of your environment. We start with a discovery and audit, document everything, deploy monitoring and security, then move you onto full support with minimal disruption to your team.
Do you offer 24/7 IT support?
Yes. We provide round-the-clock proactive monitoring of your infrastructure, and out-of-hours support cover is available depending on your service level. Critical incidents are prioritised so the issues that stop people working are dealt with fastest.
Can you work alongside our existing IT team?
Yes. Our co-managed model is designed exactly for that. You keep your in-house team and we take on the areas you choose, from monitoring and out-of-hours cover to projects and specialist skills, so your people focus on higher-value work.
Let’s review your IT
Book a free IT review and we’ll show you exactly where managed IT can cut risk and disruption.