Managed print, IT and security, delivered properly since 1992
For over three decades we have combined managed print, IT and security under one accountable partner, with our own engineers, our own workshop and a UK service desk, for clients across the UK.
Print heritage, modern IT, one partner
Founded in 1992, Alternative is built on three decades of print excellence, and that pedigree still runs through everything we do, from our Canon Platinum partnership, the highest tier in Canon's UK programme, to our own workshop, spares operation and field engineers. Alongside it we have built an equally strong managed IT and cyber security practice, run by its own dedicated specialists, so clients get both disciplines, done properly, from a single source.
We are London-based and we deliver nationwide, supporting organisations across the UK. What has never changed is our philosophy: Work Smarter, Act Faster, Think Different. We are large enough to hold the accreditations and partnerships that matter, yet personal enough that you will always know the people looking after you.
Why clients stay with us
- One partner for print, IT & security
- UK-based, accountable support team
- ISO 27001 & ISO 9001 certified
- Canon Platinum Partner, the highest tier
- Own workshop, spares and field engineers
- 1992 Print-born, trusted since
- 30+ Years of expertise
- ISO 27001 & 9001 audited service
- 100% UK-based support
Delivery. Expertise. Client experience.
Three things we ask to be judged on, across both print and IT.
Delivery
We do not just promise service, we run the machinery that delivers it: our own workshop and spares operation, our own field engineers and a UK-based service desk that answers.
- Own workshop and spares operation
- Field engineers employed by us, not subcontracted
- Proactive monitoring and automated patching
- Service measured and audited under ISO 9001
Expertise
Three decades in managed print and a modern IT and security practice, each run by dedicated specialists and backed by the strongest accreditations in both fields.
- Canon Platinum Partner, the highest UK tier
- ISO 27001 and Cyber Essentials certified
- Microsoft, Huntress and NinjaOne partner bench
- Print and IT run by dedicated specialists
Client experience
One accountable partner for print, IT and security. Plain-English advice from engineers, not salespeople, and relationships that are measured in decades rather than contract terms.
- One partner, one number, one point of accountability
- Long-tenure client relationships
- Plain-English advice, no jargon, no upsell
- Support that picks up the phone
The accreditations and partners behind that delivery are on our partners & accreditations page, and our environmental and social commitments are set out in our ESG & sustainability policy.
Ready to work smarter, act faster?
Book a free, no-obligation consultation. We’ll review your IT, security and print, and show you exactly where we can help.