Backup & Disaster Recovery

Backup you can actually restore from

Servers, files and Microsoft 365 protected to the 3-2-1 rule, monitored daily and proven with test restores, so your recovery time is a measured fact rather than a hope.

The short answer

What is backup and disaster recovery?

Backup is the copy of your data; disaster recovery is the tested plan for getting your business running again after ransomware, hardware failure, fire or human error. We design and manage both: resilient copies of your servers, files and Microsoft 365 data following the 3-2-1 rule, and a recovery plan with agreed targets for how quickly systems come back and how much recent work you can afford to lose.

  • The 3-2-1 rule: three copies, two types of storage, one off-site
  • At least one copy immutable or offline, beyond the reach of ransomware
  • Independent Microsoft 365 backup, because Microsoft does not back up your data long-term
  • Restores tested on a schedule and timed against your recovery targets
  • 3-2-1The backup rule we design every setup around
  • DailyBackup monitoring, failures investigated the day they happen
  • TestedRestores rehearsed regularly, so recovery time is measured
What's included

Everything between a copy and a recovery

Server & infrastructure backup

On-premise and cloud servers backed up on schedules built from your recovery targets, not from defaults nobody chose.

Microsoft 365 backup

Under Microsoft’s shared responsibility model, protecting your data is your job, not Microsoft’s. We back up email, OneDrive, SharePoint and Teams independently.

Immutable & off-site copies

Modern ransomware hunts for backups first. At least one copy is kept immutable or offline, where even an administrator account cannot alter it.

Ransomware recovery

A recovery path designed for the worst day: clean restore points, isolated copies and a rehearsed sequence for bringing systems back safely.

Tested restores

Backups fail silently, so we test restores on a schedule: files, mailboxes and whole servers, timed against your recovery time objective.

Disaster recovery planning

A written, workable plan for who does what when systems are down, agreed with you and kept current as your business changes.

How it works

How we build your recovery position

01

Assess

We review what is currently backed up, what is not, and what a bad day would actually cost you, in plain numbers.

02

Agree targets

Together we set your RTO, how quickly systems must come back, and your RPO, how much recent work you can afford to lose. These are business decisions, and everything else follows from them.

03

Deploy

Backup for servers, files and Microsoft 365 rolled out to the 3-2-1 pattern, with an immutable copy, and no disruption to your team.

04

Test & monitor

Backups monitored daily, failures investigated the day they happen, and restores tested on a schedule so the plan stays honest.

Why Alternative

One partner, fully accountable

Recovery measured, not hoped

We time test restores against your targets, so when a director asks how long recovery would take, the answer is a fact rather than a guess.

Designed alongside security

Backup is your last line against ransomware, so ours is designed with your security stack, to the same ISO 27001 discipline as everything else we manage.

Part of managed IT, not a silo

The team that monitors your backups also runs your helpdesk and infrastructure, so recovery is rehearsed by people who know your environment.

Delivered with

The platforms behind this service

We are accredited on the technology we deploy, not just reselling it.

  • Microsoft 365 Email, OneDrive, SharePoint and Teams backed up independently
  • NinjaOne Backup and endpoint visibility across your managed estate

Accredited & partnered with the names you trust

FAQs

Backup & Disaster Recovery, your questions answered

What is the 3-2-1 backup rule?

Keep three copies of your data, on two different types of storage, with one copy held off-site. It is the simplest test of whether a backup setup is resilient: if a single event, such as a ransomware attack or a fire, can destroy every copy at once, you do not really have a backup. In practice we add one more requirement: at least one copy should be immutable or offline.

Does Microsoft 365 back up our data?

Not in the way most people assume. Microsoft keeps the service running and replicates data for availability, but under its shared responsibility model, protecting the data itself is your job. Deleted items are only recoverable within limited retention windows, and ransomware or a malicious deletion syncs everywhere quickly. A separate Microsoft 365 backup closes that gap, and we include one as standard.

What are RTO and RPO?

Your recovery time objective (RTO) is how quickly systems need to be back after a failure; your recovery point objective (RPO) is how much recent work you can afford to lose. They are business decisions rather than technical ones, and they drive everything else: what is backed up, how often and to where. If nobody in your business has ever set these numbers, your current setup reflects an accident, not a decision.

How does backup protect against ransomware?

Only if it is designed to. Modern ransomware looks for backups first and encrypts or deletes them before touching anything else, so a backup drive that is permanently connected is not protection. We keep at least one copy immutable or offline, beyond the reach of even an administrator account, and we test that a clean restore actually works.

How often should restores be tested?

On a schedule, not when disaster strikes. Backups fail silently: jobs error unnoticed, drives fill up, and the folder everyone assumed was covered turns out not to be. We monitor backups daily, investigate failures the day they happen and test restores regularly, timing them against your recovery targets so the numbers stay honest.

What does backup and disaster recovery cost?

It depends on how much data you hold, where it lives and how quickly it needs to come back, so we scope it after a free review. For most organisations it is a modest, predictable monthly fee, and it is small next to what a single day of downtime would cost the business.

Get a free backup and recovery review

We will review your current backup position honestly, including the parts that are already fine, and show you exactly where the gaps are.