MDR: 24/7 eyes on your business
Round-the-clock threat monitoring, hunting and response across your devices and Microsoft 365 identities, delivered with Huntress and managed by our UK team.
What is managed detection and response (MDR)?
MDR combines detection software on your devices and cloud accounts with a human security operations centre (SOC) that watches it 24/7. When something suspicious appears, analysts investigate, contain the threat, and tell you what happened in plain English. It gives organisations of all sizes, from growing SMEs to enterprise, a round-the-clock security operation without hiring an in-house security team.
- Software plus humans: alerts are investigated, not just forwarded
- Endpoints and Microsoft 365 identities covered together
- Threats contained on your behalf, at 3pm or 3am
- Plain-English reporting, not a wall of alerts
- 24/7Human-led SOC watching endpoints and identities
- 90%+Of breaches start with email or endpoints, both covered
- ISO 27001Certified processes behind every response
Detection, response and everything between
24/7 threat monitoring
Every managed endpoint and identity streams telemetry to a SOC that never sleeps, never takes leave and never misses a shift.
Endpoint detection & response
EDR agents spot the behaviour ransomware and intruders rely on, including the threats signature antivirus misses.
Identity threat detection
Suspicious sign-ins, rogue inbox rules and session hijacks in Microsoft 365 caught early, where modern attacks actually start.
Containment & response
Compromised devices are isolated automatically to stop spread, then cleaned and restored under expert guidance.
Threat hunting
Analysts proactively hunt for footholds and persistence, the quiet groundwork attackers lay before the loud part.
Clear reporting
Monthly reporting on what was seen, stopped and improved, ready for your board, insurers and auditors.
What happens when something is found
Detect
Suspicious behaviour on a device or account trips detection, at any hour, on any day.
Investigate
SOC analysts triage in minutes: real threat or false positive, how far it reaches, what it touched.
Contain
Affected devices are isolated and sessions revoked before the threat can spread or exfiltrate.
Recover
We remediate, restore and close the gap that let it in, then brief you on the incident in plain English.
One partner, fully accountable
Humans, not just software
Tools alone generate noise. MDR pairs detection with analysts who decide and act, so a 2am alert is handled, not queued.
Deployed by your IT team
Because we manage your IT, MDR is woven into patching, backup and support, not bolted on by a stranger to your network.
Insurance-grade evidence
Cyber insurers increasingly expect detection and response. MDR gives you the control, and the paper trail proving it.
The platforms behind this service
We are accredited on the technology we deploy, not just reselling it.
- Huntress 24/7 SOC, EDR and identity threat detection platform
- Microsoft 365 Identity protection across your tenant
Managed Detection & Response, your questions answered
What is the difference between MDR and antivirus?
Antivirus blocks known malware on a device and stops there. MDR watches behaviour across all your devices and accounts, uses human analysts to investigate anything suspicious, and actively responds, isolating machines and revoking access. Antivirus is a lock on the door; MDR is a monitored alarm with a response team.
Does a business our size really need MDR?
Increasingly, yes, whatever your size. Attackers often strike where they expect no one to be watching, and most incidents begin outside office hours. MDR closes that gap for a predictable monthly fee, and many cyber insurers now expect it.
What happens when a threat is detected?
The SOC investigates immediately, at any hour. Genuine threats are contained on the spot, usually by isolating the affected device or revoking compromised sessions, then our engineers remediate, restore and close the entry point. You get a plain-English account of what happened and what we changed.
Does MDR cover Microsoft 365 as well as devices?
Yes. Modern attacks often start with a stolen password rather than malware, so we monitor Microsoft 365 identities for suspicious sign-ins, malicious inbox rules and session hijacking alongside the endpoint coverage.
How quickly can MDR be deployed?
For most businesses, days rather than weeks. Agents deploy silently through our management tooling, identity monitoring connects to your Microsoft 365 tenant, and coverage begins immediately, with no user disruption.
Will MDR help with cyber insurance?
Yes. Insurers increasingly ask for 24/7 detection and response capability, and MDR is the practical way for most organisations to answer honestly. The monthly reporting also gives you evidence for renewals and audits.
Get MDR watching your business
Book a security review and we will show you exactly what MDR would have seen in your environment this month.